Terms of service

Here is a tailored Terms of Service for Woah! Hydration, aligned to a UK wellness / electrolyte brand and compliant in tone with food supplement regulations.

You should still have this reviewed legally before publishing.

Terms of Service

Woah! Hydration
Last Updated: [Insert Date]

These Terms of Service (“Terms”) govern your use of the Woah! Hydration website (“Site”) and the purchase of products from Woah! Hydration (“we”, “us”, “our”).

By accessing our Site or purchasing from us, you agree to be bound by these Terms.

1. Company Information

Woah! Hydration is operated by:

Woah! Hydration Ltd
[Registered Address]
Company Number: [Insert Number]
Email: support@woahhealth.co.uk

2. Eligibility

By using this Site, you confirm that:

  • You are at least 18 years old, or

  • You are using the Site under supervision of a parent or legal guardian.

You agree not to use our products for any unlawful purpose or in breach of any applicable laws.

3. Products & Information

Woah! Hydration provides electrolyte and vitamin drink products designed to support hydration and wellbeing.

While we aim to ensure all product descriptions, ingredient lists and nutritional information are accurate:

  • Packaging may vary slightly from images shown.

  • We reserve the right to update formulations, packaging, or product descriptions without notice.

All information provided on this Site is for general informational purposes only.

4. Health Disclaimer

Woah! Hydration products are food supplements.

They are not intended to:

  • Diagnose, treat, cure, or prevent any disease.

  • Replace a varied, balanced diet and healthy lifestyle.

If you:

  • Have a medical condition

  • Are pregnant or breastfeeding

  • Are taking medication

  • Are managing a health condition

You should consult a qualified healthcare professional before use.

Always follow the recommended usage instructions on packaging.

5. Pricing & Payments

All prices are listed in GBP (£) and include VAT where applicable.

We reserve the right to change pricing at any time.

Payment must be made at checkout using approved Shopify payment methods. By placing an order, you confirm you are authorised to use the selected payment method.

6. Orders & Acceptance

After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities purchased

  • Cancel orders where pricing or stock errors occur

  • Cancel orders suspected of fraud

If an order is cancelled after payment has been taken, a full refund will be issued.

7. Shipping & Delivery

Delivery timeframes are estimates and not guaranteed.

Woah! Hydration is not responsible for delays caused by:

  • Courier services

  • Customs processing

  • Events outside our reasonable control

Please refer to our Shipping Policy for full details.

8. Returns & Refunds

Your statutory rights under the Consumer Rights Act 2015 are not affected.

Due to the nature of ingestible products:

  • We cannot accept returns of opened products unless faulty.

  • Faulty or damaged goods must be reported within 7 days of delivery.

Please refer to our Refund Policy for further details.

9. Intellectual Property

All content on this Site, including but not limited to:

  • Woah! branding

  • Product names

  • Logos

  • Images

  • Copy

  • Packaging designs

is the intellectual property of Woah! Hydration Ltd and may not be reproduced or used without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Woah! Hydration Ltd shall not be liable for:

  • Indirect or consequential loss

  • Loss of profit or business

  • Misuse of products not in accordance with instructions

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

11. Privacy & Data Protection

We process personal data in accordance with UK GDPR and applicable data protection laws.

Please refer to our Privacy Policy for full details.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions regarding these Terms, please contact:

support@woahhealth.co.uk